celia@celiaburns.com

We collect the following information depending on how you interact with us:

• Email list and free guide sign-ups: name and email address.

• Course participants: name, email address, account information, and purchase history.

• Coaching clients: name, email address, session notes, and payment details.

• All visitors: basic usage data about how you interact with our website and emails (e.g. open rates, link clicks).

We do not collect postal addresses, date of birth, or gender unless you provide these voluntarily.

Under UK data protection law, we must have a lawful basis for collecting and using your personal information. The bases we rely on are:

• Consent — When you sign up to our email list or request a free guide, we rely on your consent. You can withdraw consent and unsubscribe at any time using the link in any email.

• Contract — When you purchase a course or coaching programme, we collect and use information necessary to deliver that service.

• Legal obligation — We retain financial and accounting records as required by law (typically six years).

• Legitimate interests — We may use your information to send relevant updates about our services. You can opt out at any time.

Your rights include:

• The right to access the personal information we hold about you

• The right to ask us to correct inaccurate information

• The right to ask us to delete your information

• The right to restrict or object to how we use your information

• The right to data portability

• The right to withdraw consent at any time

To exercise any of these rights, please contact us at celia@celiaburns.com. We will respond within one month.

Directly from you — when you complete a sign-up form, purchase a course, or enquire about coaching.

We keep your information only for as long as necessary. Email list subscribers' details are retained while you remain subscribed. Client and financial records are kept for up to six years as required for tax and accounting purposes. When information is no longer needed, we securely delete or anonymise it.

We use the following third-party services to deliver our courses and communications. Each acts as a data processor on our behalf:

• Systeme.io: Our all-in-one business platform, used to host our website, deliver our online courses and programmes, manage our email subscriber list, and send email communications.

• Stripe: Used to process payments securely.

• PayPal: Used to process payments securely.

We may also share information with professional or legal advisors where necessary, or where we are legally required to do so.

Our website is built and hosted on Systeme.io, which uses cookies — small text files placed on your device — to enable the site to function correctly and to collect basic analytics data such as pages visited and how visitors arrive at the site. This data is collected by Systeme.io on our behalf and is used only to help us understand and improve our website.

You can control or disable cookies through your browser settings, though this may affect how some parts of the website function. For more information on how Systeme.io handles data, please see their privacy policy at systeme.io/privacy-policy.

Some of our service providers are based outside the UK. Systeme.io is based in the European Union (France); Stripe and PayPal are based in the United States. Where personal information is transferred internationally, we ensure appropriate safeguards are in place in compliance with UK GDPR, including the use of Standard Contractual Clauses.

If you have any concerns about how we use your personal data, please contact us at celia@celiaburns.com in the first instance.

If you remain unhappy after raising a concern with us, you can complain to the Information Commissioner's Office (ICO):

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire, SK9 5AF

Helpline: 0303 123 1113

Website: ico.org.uk/make-a-complaint

celia@celiaburns.com

We collect the following information depending on how you interact with us:

• Email list and free guide sign-ups: name and email address.

• Course participants: name, email address, account information, and purchase history.

• Coaching clients: name, email address, session notes, and payment details.

• All visitors: basic usage data about how you interact with our website and emails (e.g. open rates, link clicks).

We do not collect postal addresses, date of birth, or gender unless you provide these voluntarily.

Under UK data protection law, we must have a lawful basis for collecting and using your personal information. The bases we rely on are:

• Consent — When you sign up to our email list or request a free guide, we rely on your consent. You can withdraw consent and unsubscribe at any time using the link in any email.

• Contract — When you purchase a course or coaching programme, we collect and use information necessary to deliver that service.

• Legal obligation — We retain financial and accounting records as required by law (typically six years).

• Legitimate interests — We may use your information to send relevant updates about our services. You can opt out at any time.

Your rights include:

• The right to access the personal information we hold about you

• The right to ask us to correct inaccurate information

• The right to ask us to delete your information

• The right to restrict or object to how we use your information

• The right to data portability

• The right to withdraw consent at any time

To exercise any of these rights, please contact us at celia@celiaburns.com. We will respond within one month.

Directly from you — when you complete a sign-up form, purchase a course, or enquire about coaching.

We keep your information only for as long as necessary. Email list subscribers' details are retained while you remain subscribed. Client and financial records are kept for up to six years as required for tax and accounting purposes. When information is no longer needed, we securely delete or anonymise it.

We use the following third-party services to deliver our courses and communications. Each acts as a data processor on our behalf:

• Systeme.io: Our all-in-one business platform, used to host our website, deliver our online courses and programmes, manage our email subscriber list, and send email communications.

• Stripe: Used to process payments securely.

• PayPal: Used to process payments securely.

We may also share information with professional or legal advisors where necessary, or where we are legally required to do so.

Our website is built and hosted on Systeme.io, which uses cookies — small text files placed on your device — to enable the site to function correctly and to collect basic analytics data such as pages visited and how visitors arrive at the site. This data is collected by Systeme.io on our behalf and is used only to help us understand and improve our website.

You can control or disable cookies through your browser settings, though this may affect how some parts of the website function. For more information on how Systeme.io handles data, please see their privacy policy at systeme.io/privacy-policy.

Some of our service providers are based outside the UK. Systeme.io is based in the European Union (France); Stripe and PayPal are based in the United States. Where personal information is transferred internationally, we ensure appropriate safeguards are in place in compliance with UK GDPR, including the use of Standard Contractual Clauses.

If you have any concerns about how we use your personal data, please contact us at celia@celiaburns.com in the first instance.

If you remain unhappy after raising a concern with us, you can complain to the Information Commissioner's Office (ICO):

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire, SK9 5AF

Helpline: 0303 123 1113

Website: ico.org.uk/make-a-complaint